Frequently Asked Questions

Patient Information

Below is information that will be useful for you to know before booking your appointment:

Yes we do please contact 1800 247 477 or www.247doctor.com.au 

Bulk Billing is available for eligible medicare card holders.

We realise that your time is valuable and you may have other obligations and it is our aim to run on schedule. However, if we are running late, this may be due to a previous emergency and appreciate your patience in this situation. Please book an individual appointment for each family member needing to be seen, this will allow the Doctor to give each individual the time they deserve. This will also help the Doctor run to time and avoid delays for other patients. When booking your appointment, please consider the complexity and what issues you wish to discuss with your Doctor, and book a long consultation if necessary.

Yes, there is a ramp for wheelchair and pram access.

  • Yes, your medical records are treated with the upmost respect and confidentiality.
  • We have a centralised record system which means all practitioners keep their information in one place.
  • This makes it easier to coordinate your care.
  • Your information will not be released to anyone without your prior written consent.